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Your CRM can calculate it automatically, or you can use this formula to do it manually: (Number of leads converted to customers) / (Total number of leads generated) x 100 The percentage is calculated by dividing the number of new customers your team acquires by the number of leads your team generates.
I’m on a boat in RhodeIsland. Nick Mehta: On a boat in RhodeIsland and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. That doesn’t mean to say, you’re going to do away with the functions. You’re on a boat.
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