article thumbnail

Top 10 Must-Read Books For Small Business Owners (2025)

Salesforce

Dan Heath, coauthor of SWITCH and MADE TO STICK Key takeaways Start small with a minimum viable product (MVP): Build a basic version of your product to test your idea. Get feedback early and improve it based on what users need.

article thumbnail

5G Is Here – Rethink Your Business Support Systems to Keep Up

Salesforce

That’s why innovative carriers are opting to build a dream team – the best of the best in specific areas, such as the customer relationship management system, billing, and charging. Work in short sprints on smaller projects toward a minimum viable product (MVP). This requires an agile delivery approach.

article thumbnail

How to Become an Entrepreneur (8 Steps to Success)

Salesforce

As your customer list grows, so will your need for better tools. And that starts with a customer relationship management (CRM) tool. A CRM helps you keep track of leads and manage customer relationships. Step 6: Build your toolbox You cant build a business with sticky notes and spreadsheets forever.