Remove Entertainment Remove Profit margin Remove Service Remove User Experience
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What Is Captive Product Pricing?

Hubspot

This strategy is relevant to SaaS businesses and entertainment companies alike (think going to Disney with a standard ticket and upgrading to a Fast Pass). Captive product pricing can boost sales and increase profit margins. Captive Product Pricing Considerations. Captive Product Pricing Examples. Video Game Consoles.

Price 64
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

According to Customers That Stick – Poor customer service is the reason why 82% of U.S customers leave a business – so perhaps looking at customer service scores might be where you start? Hangups in the user experience. Workflow inefficiencies for use cases they hadn’t even considered. communication.

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

According to Customers That Stick – Poor customer service is the reason why 82% of U.S customers leave a business – so perhaps looking at customer service scores might be where you start? Hangups in the user experience. Workflow inefficiencies for use cases they hadn’t even considered. communication.

Customers 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

According to Customers That Stick – Poor customer service is the reason why 82% of U.S customers leave a business – so perhaps looking at customer service scores might be where you start? Hangups in the user experience. Workflow inefficiencies for use cases they hadn’t even considered. communication.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

According to Customers That Stick – Poor customer service is the reason why 82% of U.S customers leave a business – so perhaps looking at customer service scores might be where you start? Hangups in the user experience. Workflow inefficiencies for use cases they hadn’t even considered. communication.

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How To Increase Perceived Value (and Charge More)

ConversionXL

Perceived value, at least for the purposes of this article, includes concrete product attributes as well as other high level abstractions like convenience, perceptions of security, service, and more. And because value isn’t solely based on unit economics, you’ll want to experiment with value based pricing. The Power of Reframing.

Price 85