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7 Steps to Creating an Operating System for Your Agency

Hubspot

He was so curious that he bought a plane ticket and flew from Illinois to California to see what kind of restaurant would make such a purchase. Immediately, Kroc envisioned opening up a thousand of these little restaurants across the country. This process, outlined below, will help you and your team follow a similar path.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

We’re often encouraged to hide, toughen up, and bury our emotions. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world. Your sales career project has ups and downs. Women in sales often have a polarizing experience.

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PODCAST 84: How to Operationalize Video in a Scalable Way w/ Ethan Beute

Sales Hacker

Addressing objections/Why video is so meaningful[12:55]. Our second sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best.

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Business Apologies: What You Should (and Shouldn’t) Do

ConversionXL

Jennifer Robbennolt , a Professor of Law and of Psychology at University of Illinois, gauged the reaction of survey respondents when they heard an apology throughout hypothetical injury-settlement cases. Poor customer service : A report by Forrester revealed that 23% of B2B CMOs view improving customer experience as a top-three objective.

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How to Negotiate Your Next Sales Contract: 9 Tips for Success

Salesforce

During contract negotiation, a range of challenges may pop up. Here are a few of the most common you’re likely to come across: A high number of decision-makers: Gartner found that an average of six to 10 people have a say in complex B2B transactions, each with their own concerns, objectives, and priorities.