Salesforce

NOVEMBER 15, 2024

Customer Support: A Customer Support Representative or Customer Success Manager is responsible for providing assistance and resolving inquiries from customers regarding products or services. They handle various forms of communication, such as phone calls, emails, or live chat, to ensure timely and satisfactory resolutions to customer issues.

Tradeshows 52

Tradeshows Drivers/motivators Territory Negotiate 52

Salesforce

FEBRUARY 3, 2025

Account development representative (ADR) A sales professional responsible for developing sales strategies, identifying potential customers, maintaining market awareness, and initiating outreach to book more demos and meetings. Objection handling The process of addressing potential customers’ concerns or hesitations during sales.

Objectives and Key Results 52

Objectives and Key Results Pipeline Cross-sell SQL 52

Salesforce

DECEMBER 3, 2024

Many potential buyers view salespeople with trepidation, often due to hard-charging representatives who will say anything to get them to sign on the dotted line. Sandler helps improve deal-closing rates: The focus on building rapport and gathering crucial information means that sales representatives will spend far less time chasing dead ends.

Sell 52

Sell Technique Contract Territory 52

Salesforce

FEBRUARY 17, 2025

Leverage the sales funnel model The sales funnel represents the customer journey from awareness to purchase, helping businesses understand where prospects drop off and how to guide them toward conversion. The more you understand their priorities, language, and challenges, the better you can position your offerings to resonate and drive sales.

Territory 59

Territory Negotiate E-commerce Objectives and Key Results 59

Salesforce

APRIL 16, 2025

Topics could include a deep-dive discovery, advanced closing techniques, objection handling, negotiation skills, and buyer psychology. Salesforce Sales Representative Certification Who they are: Salesforce is a leading CRM platform provider. Discounts are offered for groups of three or more from the same organization.

Technique 89

Technique Territory Sales Price 89