Salesforce

FEBRUARY 3, 2025

Today, all interactions, contact details, preferred services, and transaction histories are stored in customer relationship management platforms (CRMs). Objection handling The process of addressing potential customers’ concerns or hesitations during sales.

Objectives and Key Results 52

Objectives and Key Results Pipeline Cross-sell SQL 52

Salesforce

OCTOBER 16, 2024

The information is used for call summaries, which can be automatically entered into a customer relationship management (CRM) system and shared with sales leadership and other teams. A sales rep can quickly access important moments from a conversation rather than sorting through piles of notes.

Conversion 59

Conversion Customers Territory CRM 59

Sales Hacker

OCTOBER 7, 2021

Your natural soft skills will benefit you, but you also need hard skills to succeed in selling; consistent deal qualification, rigorous opportunity and account planning, excellent stakeholder and relationship management. Grew up in Michigan, in 2015 Amazon moved me to the Bay Area working in supply chain. ” Aletta Noujaim.

Sales 137

Sales Up-sell Start-ups Cross-sell 137

Salesforce

FEBRUARY 17, 2025

Tools like Agentforce provide personalized sales role-plays that help reps refine their pitching, objection handling, and negotiation skills. Leverage modern tools Start with the basics: tools like customer relationship management (CRM) systems, sales enablement platforms , and sales engagement platforms.

Territory 59

Territory Negotiate E-commerce Objectives and Key Results 59