Remove Objectives and Key Results Remove Represent Remove User Experience Remove UX
article thumbnail

The trifecta of keyword research strategy:  Volume, difficulty, intent

Search Engine Land

Intent reveals the underlying purpose of user searches. For example, if you’re a roofing company offering various types and styles of roofs, but you want to bring more traffic and awareness to your metal roofing option, you would want to explore a few variations of key phrases your customers might search to find the more commonly used terms.

article thumbnail

Understanding User Experience (UX) vs. Customer Experience (CX)

Outreach

Consider the following scenario: A new user is exploring your site with the intention of learning more about one of your key offerings. This particular user is persistent, however, and talks to a customer service representative via a chat bot to get some questions answered. User feedback is an essential part of UX.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

A tale of two snippets: What link attribution in SGE tells us about search

Search Engine Land

Fixating on this particular iteration of an algorithm that Google uses to generate previews of search results distracts us from asking much more interesting questions. As SEOs, we should think about features in terms of the search experience itself and ask: What is the search page displaying? As of Aug. Danielle Stout Rohe , Sr.

article thumbnail

Adopting artificial intelligence in your sales process

PandaDoc

Key takeaways AI can enhance sales processes in many ways, from providing customer insights to automating tasks. When evaluating AI tools , criteria like integration capabilities, user experience, output accuracy, transparency, data security, costs, and future evolution plans should be assessed against business needs.

Process 52
article thumbnail

A Proven UX Research Process to Redesign Your Website

ConversionXL

You can throw away years of incremental gains in UX and site performance—unless you have a battle-tested process. I’m going to walk you step-by-step through our company’s UX research process for site redesigns—the role of each aspect, how long each should take, and what, generally, each entails. Website redesigns are a huge risk.

UX 131
article thumbnail

Website Information Architecture: How to Optimize for UX

ConversionXL

Users have four fundamental questions when they arrive at a website: Am I in the right place? One of your key tasks is to answer these questions effectively—on every page of your site. the more easily problems are identified and solved; the easier it is to stay focused; and the better the end result. Talk to your users.

UX 114
article thumbnail

Design Debt Happens: Here’s How You Can Learn From It

Salesforce

“Design debt represents all the design-related work that’s skipped, or deferred to a future date, in order to ship faster,” said Denise Burchell, senior director of design at Salesforce. Tech debt can show up as sloppy code or updates that cause your app to crash, especially as the result of rushing to ship a product.

UX 98