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Getting customers is one thing; keeping them, and leveraging those relationships to create additional business, is quite another. Since it is clearly much easier to sell customers who have already bought from you, it is always in your best interest to master the critical elements of the subtle art of follow-up. By Kelly Riggs.
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Understanding how to overcome price objections is a crucial skill for any sales professional, marketer or small business owner. However, with strategicplanning and effective communication skills, you can turn these obstacles into opportunities. Check out this active listening guide to up your game.
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