SaaStr

JUNE 4, 2025

The metrics are very strong: $2B ARR (run rate — but not really software revenue) Generated from $121B in transactions on platform Growing 23% $251 ARPU 88% Gross Margins Average customer uses 3.3 Word-of-Mouth is Their #1 Source of New Customers. But if it lands around $9 Billion, that’s less than 5x revenues.

Non-Profits 80

Non-Profits Referrals B2B Drivers/motivators 80

SaaStr

JUNE 4, 2025

The 40% Problem: How AI Will Finally Fix Sales Coverage and Customer Face Time A wake-up call from HubSpot’s CEO Yamini Rangan on why your sales team is failing 60% of their accountsand how AI will change everything There’s a brutal truth about B2B sales that most founders refuse to acknowledge. Think about that for a moment.

CRM 99

CRM Follow-up Pipeline Territory 99

Salesforce

JUNE 4, 2025

Walk into any customer service floor and you’ll hear conversations like this: “Sarah’s AHT is killing our SLA, but her CSAT scores are solid, so let’s check her FCR before we panic.” If youre in the customer service industry, youre immersed in the language of customer service acronyms.

Service 52

Service Customers Customer Relationship Management Represent 52

Martech

JUNE 4, 2025

Decoding strategy and value In recent years, our team at MartechTribe set out to uncover the real relationship between martech and business strategy, while: Studying 1,533 real-life technology stacks from companies across 16 industries. They build lean, focused stacks that reinforce their go-to-market (GTM) model and customer expectations.

Manufacturing 56

Manufacturing GTM Education B2C 56

Speaker: Anne Steiner and David Laribee

To understand how a great DX can contribute not only to the well-being of our development teams, but also to the broader objectives of product success and customer satisfaction, we first need to understand the relationship between DX and the Product Manager Experience!

Engineering

Martech

JUNE 4, 2025

More than 75% of HubSpot customers are already using ChatGPT, according to HubSpots Q1 2025 AI customer sentiment survey. Using the new deep research connector, those customers will be able to apply powerful research and analysis to their own customer data and context. Email: See terms.

Pipeline 77

Pipeline CRM Launch Technology 77

Salesforce

JUNE 4, 2025

Or, manually entering in customer information. And, all of this automation can be done with customer relationship management (CRM). Teams can work remotely most days and come in when needed for meetings, brainstorming, or customer interactions. Are they your ideal customers? It’s mostly guesswork.

Negotiate 52

Negotiate CRM Teamwork Technology 52

Advertiser: ZoomInfo

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. It’s no secret, only 13% of salespeople are satisfied with their CRM.

CRM

Speaker: Jason Tanner

Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability. We’ll explore how to shift from ambiguous descriptions of value to economic modeling of customer benefits to identify value exchange choices that enable a profitable pricing model.

Product

Advertiser: ZoomInfo

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.

Customer Relationship Management