Martech

FEBRUARY 7, 2025

CX is no longer just about keeping customers happyits a key driver of business results and the C-suite knows it. According to Nextivas 2025 CX Landscape report, 89% of CX decision-makers say their execs understand CXs impact on profit margins. Most leaders now see CX as a revenue driver (79%) rather than a cost center (21%).

Profit margin

Salesforce

APRIL 30, 2025

Passion drives motivation, and when you love what you do, work becomes something you want to do every day. Build your personal brand: Personal brand is your business. The Startup’s Guide to Customer Service Great customer support helps create strong relationships and encourages repeat business. Be a Trailblazer 4.

E-commerce

ConversionXL

OCTOBER 16, 2022

It followed up post-conversion to ensure buyers were happy, improving the overall customer experience to generate repeat business and brand advocacy. Bad customer acquisition strategies can cause your business to fall behind more efficient competitors. Segment repeat customers and look at their purchase frequency.

Customers

Hubspot

JUNE 21, 2022

According to research firm Gartner , 75% of B2B sales organizations will augment their traditional sales methods with guided selling solutions by 2025 to better connect with customers and drive conversion. But what exactly is guided selling, and how does it benefit your business? Guide, don’t direct.

Sell