Remove 2028 Remove Meeting Remove Relationship building
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AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

SaaStr

Today, those same teams report that AI has elevated their roles – handling routine inquiries while humans focus on complex problem-solving and relationship building. Five years ago, support teams worried AI would eliminate jobs. Our AI agents are enhancing jobs, not replacing them.”

Territory 107
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What is CRM and how does it support marketing?

Martech

CRM systems are often confused with customer data platforms (CDPs) because they both store customer data, but the two are designed to meet different challenges. billion by 2028, according to Grand View Research, Inc. This is perhaps why so many marketers replaced their CRM systems in 2021, opting for new versions to meet their needs.

CRM 98
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How to unlock more value from your event content

Martech

The event was incredibly successful: Sales booked dozens of on-site meetings, NPS scores were high and brand awareness skyrocketed. To get the most value, you’ll need to focus on building relationships across event marketing, content marketing and brand marketing. trillion by 2028 , per Verified Market Research’s estimates.

Campaign 131