How To Identify & Improve Crappy UX Issues
ConversionXL
MAY 29, 2014
This is where services like SessionCam or ClickTale that let you see heatmaps & session videos come into play. Taking a step back, there are of course a number of things that happen before the user ever lands on the website that lead to a seamless UX: The level of detail the company spent on understanding their market.
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