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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” For industries with thin profit margins, offering an incentive like 2% off isn’t very enticing, and in many verticals, and in some cases might require a significant lift in sales in order to break even.

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” For industries with thin profit margins, offering an incentive like 2% off isn’t very enticing, and in many verticals, and in some cases might require a significant lift in sales in order to break even.

Customers 112
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” For industries with thin profit margins, offering an incentive like 2% off isn’t very enticing, and in many verticals, and in some cases might require a significant lift in sales in order to break even.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Hangups in the user experience. What’s more is that an A/B test of the message, changing “why did you cancel?” For industries with thin profit margins, offering an incentive like 2% off isn’t very enticing, and in many verticals, and in some cases might require a significant lift in sales in order to break even.

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How To Increase Perceived Value (and Charge More)

ConversionXL

There are many ways to calculate optimal pricing , and of course A/B testing is one of them. But you could also focus on providing delightful experiences surrounding your product. Yes, you could look at this as improving user experience and usability in the traditional sense (and that’s a huge opportunity in optimization).

Price 85