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How Human-Centered Design Inspired My Salesforce Strategy Designer Career Journey

Salesforce

When I got to the hospital, the doctors found I had a brain hemorrhage caused by an underlying tumor. But you need to be served very different content than someone who has just gone through surgery and is staring at hospital walls at 2:00 AM trying to figure out their next steps… like I was. HIT THE TRAILS.

UX 98
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SaaStr Podcasts for the Week with Byron Deeter, Elliott Robinson, Henry Schuck, and Jason Lemkin

SaaStr

It might just be the camera angle. Jason Lemkin: Might just be the camera angle, yeah. And then I think maybe more so than anything, we missed investments on the account management and customer success side. Is that fair to say? Henry Schuck: I’m more fit now, or during the journey? Jason Lemkin: Now, now.