Hubspot

JUNE 4, 2013

I started out as a relationship manager for another SaaS startup, which really means I did everything from account management to marketing and events. First, they''ve taught me that when you''ve seen the industry move from one extreme to the other, you learn to take in information from all angles.

Angle 78

Angle Strategize Trust Start-ups 78

Sales Hacker

APRIL 24, 2018

4) Customer Experience vs. Account Management [8:15]. These are your relationship managers, essentially. I’ve changed the mission of the account management team to be much more consultative and proactive. Customer Experience vs. Account Management. And on Stitcher. 12) Sam’s Corner.

Customers 50

Customers Account management Go To Market Follow-up 50

Search Engine Land

NOVEMBER 13, 2023

The solutions to client churn Client churn can be tackled from multiple angles, involving refined account management processes and strategic use of data-driven marketing techniques. Here are several key solutions to consider: Solution 1: Strengthen client relationships Effective communication is paramount.

Clients 90

Clients Objectives and Key Results Referrals Non-Profits 90

Sales Hacker

JULY 17, 2019

When I made the decision that I wanted to get into Management, I shifted the way I thought about our challenges to a more high-level business lens. I was one of the original Relationship Managers at G2 (which is the team I manage today) so in the first 6 months, there were a LOT of things we had to figure out.

Promote 95

Promote Quota Sales Consult 95