Remove Account management Remove Contract Remove Go To Market Remove Sales Experience
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The SaaS Playbook for Moving Up-Market

Sales Hacker

We hired an incredible sales team – led by Dini Mehta – to help pursue this mission and it became a company focus. We changed our product, evolved our marketing programs, and transitioned the sales team. This was all in an effort to increase our average contract value (ACV). Dedicated Customer Account Manager.

Legal 87
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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

SaaStr

They’re just going to cut spending, especially if you are in kind of like media, or advertising, or short term marketing. Aaron : Well, the hunters are going to want to stay in sales, the farmers are going to be like, well, I might want to go back to account management/customer success.

Growth 85
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Crossing the Chasm by Geoffrey Moore

The Lost Book of Sales

This is potentially a lose-lose situation threatening both the quality of the vendor’s work and the fabric of the relationship, and it requires careful account management including frequent contact at the executive level. The direct sales approach meets this expectation via a top-down approach to marketing, sales and delivery.