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Sales Pipeline Radio, Episode 312: Q & A with Robert Gitell

Heinz Marketing

Sales is all about making a connection and helping the client, and being curious about the client’s business, the client’s job so that hasn’t changed. It’s a hard start and a hard stop. You don’t get those fringe moments that are so important.

Pipeline 109
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Customer Pain Points: How to Identify Them and Solve Common Problems

Salesforce

Example: A client, exploring new software to manage their operations, is having trouble accepting what it will cost to implement. Doing additional research can shed more light on the situation, including asking your sales support and IT teams — teams that nurture and support customers daily — for their perspective.