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Sales Pipeline Radio, Episode 312: Q & A with Robert Gitell

Heinz Marketing

I love, obviously when you’re walking out and you can comment on that or just talk about, “Hey, I noticed you got an Alabama sign,” like the game coming up. It gives you some small talk opportunities to learn more about the person. Those are different now because we do have hard stops.

Pipeline 109
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Customer Pain Points: How to Identify Them and Solve Common Problems

Salesforce

Doing additional research can shed more light on the situation, including asking your sales support and IT teams — teams that nurture and support customers daily — for their perspective. Is it a new, one-off problem, or something more endemic to the company’s history? Your customer won’t always have all the answers.