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In a Supply Chain Crisis, Selling Parts Online May Be Your Next Move

Salesforce

In the case of General Electric, customers were getting frustrated trying to buy wind turbine parts on its outdated system. It built a new storefront in just 10 weeks, replicating the experience shoppers would get on a B2C website. Manufacturers can also leverage CRM data to negotiate pricing and offer discounts. The result?

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To Chatbot or Not to Chatbot for B2B Lead Generation?

Cience

Applied in business (both B2C and B2B): 1. When I’m buying products or services online for my own needs (B2C), I seldom ask questions to salespeople unless I can’t find the necessary information. One could argue that B2B buyers are trained in a B2C world and bring those expectations forward everywhere they go. Types of chatbots.

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What Is a Sales Lead? The Complete Guide

Salesforce

Not long ago, Schneider Electric created what it calls its “digital opportunity factory.” Business-to-consumer (B2C) leads are typically individuals who are interested in your product or service. Someone who walks into a store and asks about buying a new phone is an example of a B2C lead. Take the free tour

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