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What Is a Chatbot? How Is it Changing Customer Experience?

Salesforce

Companies use chatbots to engage with customers alongside the classic customer service channels of phone, email, and social media. Chatbots quickly give service reps the information they need, serving up relevant resources even as the context of a conversation changes. What is a chatbot? How do chatbots work?

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How to Run LinkedIn Ad Campaigns: A Beginner's Guide

Hubspot

For instance, hardware stores trying to sell snow shovels might target Massachusetts, whereas hurricane protection might be best targeted to audiences in states like Florida. If your product or service is best for CFOs, targeting only people with "CFO" in their titles will increase your conversions, and ultimately save you money.

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How to Supercharge Your Sales Velocity for Quicker Wins

Salesforce

If you’re using a CRM like Salesforce, these metrics are tracked automatically and are readily available. Sales Selected 360 Highlights Selected C-Suite Selected IT Selected Commerce Selected Marketing Selected Service Selected Please select at least one newsletter. Back to top ) Get the latest articles in your inbox.