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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. While a loyalty program might seem like a no-brainer, surprisingly, 66% of small businesses don’t have a loyalty program according to findings in a Forrester report. greater ability to upsell & cross-sell. image source.

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. While a loyalty program might seem like a no-brainer, surprisingly, 66% of small businesses don’t have a loyalty program according to findings in a Forrester report. greater ability to upsell & cross-sell. image source.

Customers 112
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. While a loyalty program might seem like a no-brainer, surprisingly, 66% of small businesses don’t have a loyalty program according to findings in a Forrester report. greater ability to upsell & cross-sell. image source.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Phase 3 – Evaluate Whether A Loyalty or Rewards Program Will Drive Repeat Business. While a loyalty program might seem like a no-brainer, surprisingly, 66% of small businesses don’t have a loyalty program according to findings in a Forrester report. greater ability to upsell & cross-sell. image source.

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What Is the Buyer Journey — and Why Should You Care About It?

Salesforce

Decision stage By now, buyers understand their problem, have done their research, and are ready to make a purchase — but they haven’t crossed the finish line yet. Remember: Selling a solution rather than a product can help set you apart from competitors. You’re not just selling.

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