article thumbnail

Avoid Trapdoor Decisions: 5 Lessons Learned from Scaling Stripe (Video + Transcript)

SaaStr

Instead, we did just a lightweight process, don’t tell anyone, but we had two Stripe employees faxing in Delaware paperwork for each Atlas user by hand for a while. I think hiring a very senior leader can be a bit of a trap door just because they have such an impact on your culture that you can unmake that it just can be messy.

Launch 62
article thumbnail

SaaStr Podcast #217: Stripe COO Claire Hughes Johnson on The Trapdoor Decisions to Avoid When Scaling

SaaStr

Instead, we did just a lightweight process, don’t tell anyone, but we had two Stripe employees faxing in Delaware paperwork for each Atlas user by hand for a while. I think hiring a very senior leader can be a bit of a trap door just because they have such an impact on your culture that you can unmake that it just can be messy.

Launch 47