The 5% Institute

MAY 23, 2023

Relationship Building Building strong relationships is key to sales success. A skilled sales manager focuses on building and maintaining relationships with customers, as well as fostering connections within the industry. Building long-term relationships leads to customer loyalty and repeat business.

Objectives and Key Results 52

Objectives and Key Results Construction Drivers/motivators Sales 52

The 5% Institute

JUNE 19, 2023

Key Elements of Customer Service Excellence Building Strong Customer Relationships Building strong relationships with customers is at the core of customer service excellence. By consistently delivering exceptional support, businesses reduce customer churn and increase the likelihood of repeat business.

Service 52

Service Customers Represent Customer Relationship Management 52

Highspot

DECEMBER 5, 2023

Robust relationship building: Addressing customer needs fosters stronger, lasting relationships. Provide content that validates problems, product education, resources for solution selection, and 3rd party proof content. After-sale service: Provide excellent customer service to encourage repeat business and referrals.

Process 52

Process Real Estate Objectives and Key Results Negotiate 52

Sales Hacker

MARCH 2, 2020

Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, The Challenger Sale argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions. Matthew Dixon and Brent Adamson. Simplified.:

Sales 141

Sales Technique Objectives and Key Results Non-Profits 141