ConversionXL
OCTOBER 23, 2015
A few tweaks to your value proposition or adding a price anchor could have produced much more significant results… if you had only known. What are the persona’s objections / fears? With this information, you’re able to make more informed decisions about your design / UX, copy, calls to action, and even your product or service itself.
ConversionXL
AUGUST 17, 2017
Pretty much every UX/CRO expert and company will advise you to tread lightly when it comes to radical redesigns. Radical site redesigns are often the result of: ‘digital transformation’ or re-platforming. The actual testing and analysis of results constitute only the last two steps. UX reports. User testing results.
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ConversionXL
AUGUST 21, 2014
Groove’s offer to help these users through the setup process resulted in a 26% response rate. Think of ways you can improve the UX and reward your loyal customers as well. Even when users insist on leaving, it’s possible to gain insight into their objections and craft a better service that ultimately lowers churn in the long run.
ConversionXL
APRIL 12, 2017
On day one, we heard from UX and digital analytics experts. You may have one observation and then multiple inferences, which would result in multiple design options. Show the process, not just the result. Validated user research is about getting measurable results. Identify key segments of users to target.
ConversionXL
JUNE 19, 2019
Key Messaging: define the core messages and unique value proposition that you’ll communicate across every asset and channel. Four facets of an audience: User perceptions: UX benchmarking , like NPS score , is a “surgical’ way to understand loyalty throughout the customer journey. Use a neutral approach for best results.
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