Hospitality Service UX X-functional 
ConversionXL
JUNE 25, 2021
X demos booked in introduction, X revenue in growth). Many founders assume if they build a great product or service, people will flock to it. If your product is intuitively understood (or not) If your UX aligns with customer expectations (or if it misses the mark) How customers behave when using your product (e.g.
ConversionXL
JUNE 26, 2017
Take his course on UX and Usability here. Organize growth into a cross-functional team. Interview customers and tell their success story (with or without your product/service) – How are they successful? Great if context of use is important (Doctors at hospital). Value = ( knowledge + Skill ) x Attitude.
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