19 questions to ask customer journey analytics vendors during the demo
Martech
MARCH 4, 2022
Do you provide professional services or support for our transition? What’s the long-term product roadmap and launch dates? Capturing their interactions post-discovery, such as communication with a call center or visit to a retail outlet, helps brands see which of their assets are helping them along their path. 24/7 vs. 8/5)?
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