ConversionXL

JUNE 30, 2019

How does the user experience on my website stack up to the competition? How does your site's user experience stack up to the competition? Competitor X is doing Y. We should do that, too,” or “X is the market leader, and they have Y, so we need Y.” Run a functional investigation. By Karl Gilis.

UX 126

UX X-functional A/B testing User Experience 126

ConversionXL

MARCH 13, 2019

B2B buyers have two key differences that impact marketing and website design choices: A more complex sales cycle; Niche targeting. Niche targeting. For example, home retailer FLOS maintains an ungated website for retail consumers and a very different (gated) web experience for B2B customers: The B2C site. The gated B2B portal.

B2B 130

B2B B2C Retail X-functional 130

ConversionXL

DECEMBER 7, 2016

Moreover, they can have considerable positive effects on the user experience as well, which translates into metrics that are harder to measure, but are nonetheless of paramount importance to online businesses, such as customer satisfaction and retention. Logic is kind of a niche word, although I will use it often in this article.

UX 115

UX Technique Conversion Product 115

Search Engine Land

APRIL 14, 2023

Search engine bots and users might end up on error pages or get redirected to the homepage, resulting in poor user experience and missed SEO opportunities. You may be doing something right when your revenue continues to grow despite such a bad user experience. Otherwise, a redesign is probably overdue.

UX 108

UX X-functional User Experience Technology 108

PandaDoc

APRIL 12, 2022

Just getting in touch with customers can help you learn more about their unique situation and help you gain additional insights into how you can move the needle for their unique experience. As you can see, NPS becomes most actionable when you use it to engage with your customers directly and solicit feedback based on their user experience.

Customers 52

Customers X-functional Promote Price 52