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Why We Chose Salesforce vs. ServiceNow for Customer Service Management (CSM)

Salesforce

We already had Sales Cloud as our customer relationship management ( CRM ) software, and ServiceNow as our IT service management (ITSM) solution. This was a huge shock — but as my company’s VP of global technical support, I quickly saw an opportunity to improve our technology.

Service 69
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Field Sales Reps & Managers: The Complete Guide

Veloxy

Go here Outside Sales vs Inside Sales: Compare the Pros & Cons Industries that use field sales Field sales is commonly used in industries such as pharmaceuticals, medical equipment, industrial manufacturing, construction, insurance, and real estate. What does a field sales representative do?

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What Is Business Development?

The 5% Institute

Customer Relationship Management (CRM) Maintaining strong relationships with customers is crucial for long-term success. Business development teams focus on nurturing existing customer relationships, enhancing customer experience, and identifying opportunities for upselling and cross-selling.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Remember this when you are negotiating your pay. Your natural soft skills will benefit you, but you also need hard skills to succeed in selling; consistent deal qualification, rigorous opportunity and account planning, excellent stakeholder and relationship management. Remember this when you are spoken over and interrupted.

Sales 136