Remove 2020 Remove Account management Remove Growth Remove X-functional
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The Playbook To Re-Igniting Growth with Predictable Revenue Co-Founder and CEO Aaron Ross (Video + Transcript)

SaaStr

Aaron Ross discusses inbound and outbound sales and how to integrate Sales and Marketing Teams to re-ignite growth. Join us at SaaStr Annual 2020. What I was going to talk about today is the playbook for reigniting or even igniting growth. How do you engineer growth? How do you make growth predictable?

Growth 73
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Defining Your Customer Journey From Prospect to Champion with Sage People SVP Kathy Lord (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. Because it’s not so much focused around X, Y, Z NPS score. And then we transition them to support and then we give them to the account manager and then we do their renewal. And that will often in itself help drive the career growth opportunities for them. FULL TRANSCRIPT BELOW.

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How to Build a CSM Team That Generates 130% Net Retention with Talkdesk (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. This is pretty simple, but when I look at this industry, a lot of times what I see is organizations crafting pricing packages that would enable, for example, an enterprise-wide license, where an organization pays you X amount of money, and they have unlimited seats, unlimited usage. FULL TRANSCRIPT BELOW.

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The Playbook to Scaling Your Team in Hypergrowth with Flexport CRO Ben Braverman (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. We also didn’t try to build a lot of the centralized functions too early. We didn’t ask our managers to do a ton of recruiting. Would you like to talk to one of our reps about X?” Rely on your success, know you are doing something right and scale faster.

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SaaStr Podcasts for the Week with Byron Deeter, Elliott Robinson, Henry Schuck, and Jason Lemkin

SaaStr

To say that 2020 has been unusual, and unprecedented, and momentous would all be understatements. Coincidentally, SaaStr Annual was slated to be February 5th, 2020 this year, where we were going to reveal that the cloud had passed the one trillion market cap mark, which was exactly one year after the SaaStr Annual 2019.

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Six Lessons on How to Build a Platform that Fuels an Ecosystem with Plaid (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. It allows us to think more about kind of where we end with the organization, how we interact with the organization, and allows us to spend a lot of time on account management and figuring out how best to kind of create champions out of those customers we have. Want to see more content like this?

Finance 57
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The Playbook to Building a Customer Reference Program with Talkdesk SVP of Client Services Gillian Heltai (Video + Transcript)

SaaStr

Join us at SaaStr Annual 2020. This is where that growth into kind of mid market and enterprise really kicks in as I referenced that 3.5X deal size growth. We hire all these new enterprise account executives. I talked about our enterprise segment being really high growth. Want to see more content like this?

Clients 56