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Designing Personalized User Experiences with Data & AI? Keep This In Mind

Salesforce

In the 2022 Salesforce State of the Connected Customer study , 61% of survey respondents reported a level of comfort with these personalized user experience practices. Design leaders are often the ones who end up determining what an ideal user experience looks like – and what it doesn’t look like.

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25 Stats That Prove Why Workplaces Need to Embrace Diversity

Hubspot

When the app feature was fixed to include left-handed tilts, the user experience was better for all possible users. This number is expected to rise to over 25% by 2028. As it turns out, there were no left-handed people on the app's early team to point out this UX issue before the launch. The moral of the story?

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Reinventing the digital experience platform

Martech

Global research and consulting firm Verified Market Research says the Global Digital Experience Platform Market size was valued at USD 15.88 Billion by 2028, growing at a CAGR of 13.4% from 2021 to 2028. Billion in 2020 and projected to reach USD 43.43 However, along with all the hype, there’s some confusion.