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AI Agents for Business – Here’s What They Mean for Professionals Today​

Hubspot

Customer Service In customer service, AI agents are replacing conventional chatbots by delivering human-like interactions that are well beyond human capabilities. AI agents are brilliant at handling repetitive customer service queries like checking order status, updating shipping info, or explaining return policies.

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The Ultimate Guide to a Career in Sales

Hubspot

Due to the role's responsibilities, the best SDRs have strong interpersonal communication and organizational skills, understand the ins and outs of the products or services, and make a lasting impression. This process means SDRs typically aren't held to traditional quotas but to the number of calls they make or qualified leads they gather.