SaaStr

MAY 20, 2025

Global Expansion : With customers spanning 135+ countries and continued international investment, HubSpot has successfully created a global business with significant growth opportunities (their TAM is $76B in 2024, growing to $128B by 2029, with <10% penetration across all products).

Customers 106

Customers Non-Profits Education Cross-sell 106

Hubspot

JUNE 8, 2021

Nearly half of their time is spent selling remotely (i.e. Their main goal is to help customers increase the ROI on a purchase, so they'll often connect with a salesperson if an opportunity to cross-sell or upsell arises. This role often reports to the CEO and advises on how to drive growth for the company as a whole.

Commission 94

Commission Territory Finance Inside sales 94

SaaStr

OCTOBER 16, 2024

And non-tech platforms selling to SMBs or consumers, like Toast or Monday remain very strong: Over 70% of Monday.com ‘s customers are non-tech and they’re growing over 34% at a billion in ARR Shopify has re-accelerated and at ~$10B is growing 21%. You don’t get a pass on growth for efficiency. 1: AI is Table Stakes.

B2B 124

B2B Legal Cross-sell Growth 124