Account management Cross-sell Rhode Island 
Salesforce
APRIL 2, 2025
These insights offer an opportunity for sales teams to tailor their outreach and identify upsell and cross-sell opportunities. Fewer touchpoints to conversion imply that the product is able to sell itself, reducing reliance on heavy sales efforts. The data may also reveal areas for product or service improvement.
Salesforce
MAY 12, 2025
It does this by accounting for three components: Expansion revenue: Revenue gained through upselling or cross-selling to existing customers. This means you’re achieving a healthy mix of retaining and expanding customer accounts. Increase cross-selling and upselling.
SaaStr
AUGUST 15, 2020
I’m on a boat in Rhode Island. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. There wasn’t something for entrepreneurs to just start an online store and then go sell things.
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