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PODCAST 69: Structuring Your Organization Around Your Customer w/ Megan Bowen

Sales Hacker

The Benefit of Starting Out in Account Management. About Managed By Q [03:30]. Starting Out in Sales in Account Management [25:49]. She spent over a decade building and managing customer and revenue generation teams for leading technology companies. Starting Out in Sales and Account Management.

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The Playbook To Re-Igniting Growth with Predictable Revenue Co-Founder and CEO Aaron Ross (Video + Transcript)

SaaStr

The other one is, as soon as you can, again, split the new customers signing versus account management/customer success. Hospitals are pretty complicated. It just won’t. That’s one example. Yes, I know there’s so many gray areas. So I think, again, people wait to long or they don’t create enough roles.

Growth 76
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SaaStr Podcasts for the Week with Byron Deeter, Elliott Robinson, Henry Schuck, and Jason Lemkin

SaaStr

” Did you hire the wrong first generation management team because you hadn’t done those functional areas before? And then I think maybe more so than anything, we missed investments on the account management and customer success side. Or why were you not able to trust them? Almost 40% [inaudible 00:18:45].