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The B2B case for retention marketing: 7 key tactics

Martech

At last, marketing professionals are slowly getting involved in customer management and customer experience, adding value to areas like customer success and account management. Thus, retention is gaining traction again as a strategic B2B marketing priority. Customer defection presents an opportunity.

B2B 112
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Sales Hacker Success Summit: Level Up Your Sales Game for 2020

Sales Hacker

The Modern Seller: Winning in the Sales New Economy. Sales Consulting & Strategic Selling Programs. Sales & Leadership Keynote Speaker, Impact Instruction Group. If you’re going to win in the new sales economy, you need to adopt the mindset and skills of a modern seller. REGISTER NOW. Who doesn’t?

Gaming 105
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The Ultimate Guide to a Career in Sales

Hubspot

Keep in mind that the majority of people in this position have several years of experience since they often have to work independently and excel at time management. Account Manager. This is where account managers come in. Account managers are evaluated on customer retention and satisfaction metrics.

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The Essential Guide to Landing Your First Customer Success Job

Sales Hacker

3) Analytical and Strategic. A great CSM needs to be analytical and strategic. A well-developed sense of others emotions can help manage personal interactions successfully. Both in email and on the phone/in person — CSMs spend much of the time presenting information. DO present what makes you unique.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

He became threatened and told me that I had to follow his ridiculously complex and impractical method that required presenting 60+ confusing slides. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. sales techniques within business.

Sales 130
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Crossing the Chasm by Geoffrey Moore

The Lost Book of Sales

High-level thoughts While some chapters and concepts presented in the book are stronger than others, I enjoyed it thoroughly while taking the time to properly digest all of my learnings. It's one of those books that you have to read if you work in sales or technology. Rating: 9/10 See book on Amazon.

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Which Type of Sales Job Is Right for You?

Hubspot

For instance, someone who loves to get to know their customers and help them achieve their goals over an extended period would likely be best in account management. Jobs in sales: Sales development rep (SDR). Account Executive (AE). Account Manager. Sales Engineer. Sales Manager.