Remove Angle Remove Hospitality Remove Service Remove X-functional
article thumbnail

SaaStr Podcasts for the Week with Byron Deeter, Elliott Robinson, Henry Schuck, and Jason Lemkin

SaaStr

Another collection of their customers actually turned their kitchens into service offerings. Really, cloud absorbs hardware, software and services. It might just be the camera angle. Jason Lemkin: Might just be the camera angle, yeah. Because more and more hardware is becoming soft. Is that fair to say? Henry Schuck: Yep.

article thumbnail

Lessons From Downturns & Turnarounds with Chris O’Neill (Video + Transcript)

SaaStr

White-Glove service, different premium product extensions, and then charge more for that. I had the good fortune to be at Google X for a time and be surrounded by just amazing human beings. Almost any SaaS company can play this angle. “How do you think about companies who can play the remote working guy prop, SaaS angle?”