Sales Hacker

JUNE 3, 2021

B2B vs B2C CRMs — let’s break it down. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable. If you’re a company that serves both B2C and B2B, you might need both types of CRMs. Can you use the same CRM software for B2C and B2B purposes? Marketing vs. sales.

B2C 76

B2C CRM B2B E-commerce 76

ConversionXL

OCTOBER 16, 2022

Customer acquisition is the process of finding best-fit customers and persuading them to buy from your ecommerce business in a measurable and repeatable way. It followed up post-conversion to ensure buyers were happy, improving the overall customer experience to generate repeat business and brand advocacy.

Customers 129

Customers Retail Cross-sell Follow-up 129

Salesmate

MARCH 17, 2020

B2B sales is a much more complex process than B2C sales. That is the only way you will generate repeat business for your startup and secure its future growth. Your sales process must be planned for generating repeat business. Let’s just say that buyer personas are not limited to B2C companies.

Process 125

Process Objectives and Key Results CRM Sales 125

Hubspot

JULY 10, 2018

Lead generation for B2B is not about chasing a “secret method” that results in a ton of leads. Instead, building the best lead generation strategy for your business is more about understanding tried-and-tested channels, and finding the most effective combination of tactics for your unique goals.

Campaign 98

Campaign B2B Lead generation CTR 98

Lead Fuze

AUGUST 18, 2021

Timing is crucial in both B2B and B2C sales situations. All of which results in repeat business and continued engagement. Predictive analytics can be used in various ways, such as in analyzing the actions and features of customers who don’t make repeat buys or who unsubscribe from a service.

Growth 122

Growth Objectives and Key Results Cross-sell B2C 122