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The B2B case for retention marketing: 7 key tactics

Martech

But let’s remember that retention, loyalty and value expansion in B2B are different from B2C. The product’s features align with market demand, its quality is up to par, and it’s appropriately priced and distributed. Examples of successful applications of continuous selling models in B2B include: After-sales support services.

B2B 117
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It’s time to prioritize customer experience in B2B

Martech

This includes intuitive user interfaces, clear communication, and responsive support. B2B buyers want immediate access to information, whether it’s product specifications, pricing, or support documentation. I’ve seen this to be true, with the excuse being that B2B buyers don’t have the same customer service needs as B2C.

B2B 94
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Sales velocity – a guide to what it is and how to calculate it, with formula and examples

PandaDoc

Every industry, product type, and business model will have different needs regarding things like pricing and win rates. For example, one study found that the average B2B sales cycle length was roughly 63 days. B2C sales cycle lengths are much shorter, taking days or weeks.

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Everything Founders Should Know About AI, Pricing, and Funding with SaaStr CEO and Founder Jason Lemkin 

SaaStr

In it, we cover the SaaS community’s most pressing questions about Artificial Intelligence (AI), pricing, efficiency, and funding. It’s challenging to find super high-quality folks unless you’re in B2C, where customer support is sales. When you’re mature, raising prices by $1 might make sense.

Price 94
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Freemium vs. Free Trial: Which Gets You More Paying Customers (Not Just Freeloaders)?

ConversionXL

Will you still need sales support for some enterprise accounts? That’s different from B2C SaaS products (Murphy uses the example of smartphone games), in which consumers may simultaneously use several. A $1 trial may create an anchor that makes a high-cost sale more difficult.

Customers 119
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170 Sales Terms From A – Z: The Updated Glossary of B2B Sales Definitions

Sales Hacker

Average Sale/Selling Price. Account Based Marketing (ABM) is a strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves, worthy of focused, hyper-personalized treatment by sales, marketing and other teams. . Inbound Sales. Pricing/Price.

B2B 99
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The Proven Process for Developing a Go-to-Market Strategy [+Templates]

Hubspot

Critics attribute the failure to Lisa’s misleading ads and high price, despite its low processing power. Negotiation: Both sales reps and decision-makers discuss pricing details and feature needs. Right after your sales representative closes the sale, the lead leaves the engage phase and enters the delight phase.