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Personalization: How to Build a Revenue Boosting Program from Scratch

ConversionXL

To find out, you will need to do proper user experience research. Do User Experience Research. User experience research or UX research, shouldn’t be limited to A/B testing programs only. Some problems will affect some segments of your user base. Or Firefox? Makes a lot of sense. Retargeting.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. greater ability to upsell & cross-sell. Workflow inefficiencies for use cases they hadn’t even considered. to “what made you cancel?”

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. greater ability to upsell & cross-sell. Workflow inefficiencies for use cases they hadn’t even considered. to “what made you cancel?”

Customers 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. greater ability to upsell & cross-sell. Workflow inefficiencies for use cases they hadn’t even considered. to “what made you cancel?”

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? Hangups in the user experience. greater ability to upsell & cross-sell. Workflow inefficiencies for use cases they hadn’t even considered. to “what made you cancel?”

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How to ‘un-ruin’ the internet: The ultimate guide for SEOs

Search Engine Land

Chicago Lewis explains her distaste for SEO because “the practice seems to have successfully destroyed the illusion that the internet was ever about anything other than selling stuff.” But SEOs are in the business of helping companies sell things, right? But that complaint is much larger in scope than search engine optimization.

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This day in search marketing history: February 22

Search Engine Land

Read all about it in Google page experience update for desktop now rolling out. Everything’s Not Awesome: Google News Spammed With Pitch To Watch “The Lego Movie” For Free 2014: The “story” appearing at the top of the Google News entertainment section was all types of bad.

Launch 94