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Personalization: How to Build a Revenue Boosting Program from Scratch

ConversionXL

User experience research or UX research, shouldn’t be limited to A/B testing programs only. If done properly, you UX research should have landed you a lot of ideas about which problems affect which segments. They offer a great opportunity for upsell and cross-sell. Do User Experience Research. Retargeting.

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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? greater ability to upsell & cross-sell. Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. higher customer lifetime value.

Customers 115
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How To Develop Your Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? greater ability to upsell & cross-sell. Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. higher customer lifetime value.

Customers 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? greater ability to upsell & cross-sell. Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. higher customer lifetime value.

Customers 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Crappy UX issues could certainly play a role – If the shopping experience was full of friction, why would they want to return? greater ability to upsell & cross-sell. Smith covers the latest topics in the business, golf, tourism, technology and entertainment industries. higher customer lifetime value.

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How to ‘un-ruin’ the internet: The ultimate guide for SEOs

Search Engine Land

Chicago Lewis explains her distaste for SEO because “the practice seems to have successfully destroyed the illusion that the internet was ever about anything other than selling stuff.” But SEOs are in the business of helping companies sell things, right? But that complaint is much larger in scope than search engine optimization.

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This day in search marketing history: February 22

Search Engine Land

Everything’s Not Awesome: Google News Spammed With Pitch To Watch “The Lego Movie” For Free 2014: The “story” appearing at the top of the Google News entertainment section was all types of bad.

Launch 93