November, 2008

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Principles of Persuasion - Speak with Power and Passion

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Whether you're in commission sales or on a salary, your income and career advancement are directly linked to your ability to communicate and persuade. The higher you climb the corporate ladder, the more you will be called upon to speak.

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6 Steps to Closing a Sale

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When I'm driving to an a appointment I'm not listening to the radio, I'm imagining how the sale is going to end up, me closing the sale.

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Three Goal Setting Tips That Will Change Your Life

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Get out a piece of paper and start with your top 100 goals. Start writing a list of the things you want to accomplish in your life. I mean anything you can imagine, learning a language, taking a trip, meeting a famous or not so famous person.

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The Top Ten Bogus Beliefs about Selling

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WeÂ’ve identified ten common disempowering beliefs that stifle professionals in their efforts to grow their business. We call them bogus beliefs.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Are You a Sales Professional or Semi-skilled Laborer?

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The typical company gives their sales team members less than 50 hours a year in formal training—and the majority of that training isn’t sales training but is rather product training.

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What Not To Do On a Cold Call eMail

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Prospecting by email is very much like prospecting by phone. Your phone call needs to be direct and concise, focused on your prospect and on the value that you represent.

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3 Ways To Handle the Recession Objection

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Cold Calling That Builds Great Relationships

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"Fake it 'til you make it" may not be the best way to go when you are cold calling. Being genuine and sincere are more likely to gain you the sale. People want to feel like you are truly interested in them. So, keep it real.

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The Price Increase Switching Game

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When you are presented with the threat of a customer moving to another supplier because of a price increase, focus in on the cost of the conversion instead of allowing yourself to panic.

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Maximizing Your Price ? The Value / Benefit Equation

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As a salesperson, you should never allow yourself to get steamrolled into a price increase discussion with a customer that is centered solely on raw costs.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Selling the Mocha Grande

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Why are we so hung up on price when it comes to selling? It is never solely about price. Certainly, price is a contributing factor, but it is not the factor. People simply do not make important buying decisions based on money.

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Networking: It's Better To Give

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For those who continue to wear “networking blinders,” only thinking of how others can help them, they are missing out on many, many opportunities beyond their immediate sphere of influence.

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The Strangest Secret

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Your belief system, like your computer, doesn't judge or even question what you input; it merely accepts your thoughts as the truth, the whole truth and nothing but the truth. Think thoughts of defeat or failure and you're bound to feel discouraged.

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Are You Listening?

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Recently, a window company rep called me and asked if I was interested in having a free, no-obligation sales call. I explained that we had replaced all our windows five years ago and that I was not interested.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Growing Sales in Tough Times

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You cannot allow fear and anxiety about the economy to paralyze you. Instead, focus on what you can accomplish and take steps to do so. Today, more than ever, it is imperative to reach out to new prospects and to existing customers.