Salesforce

MAY 11, 2022

But frontline agents are leaving their jobs en masse, citing burnout and lack of flexibility – a recent Salesforce survey found 71% of agents have considered leaving their job in the past six months alone! Center agent experiences. As one agent explained, “We have a feature on our website that they can click to send us a note.

Contact 97

Contact Trust Technology Technology 97

Sales Hacker

JULY 18, 2022

Effective feedback loops require trust between a customer and a brand. For example, they might simply not have understood how to use the product or its features. Renewal reminders improve customer retention by placing your product or service front and center in a potential customer’s mind. Let us know in the comments below!

Process 77

Process Education Contract CRM 77

Salesforce

MARCH 28, 2023

One technician told us that she’d walked into a home where drug paraphernalia was exposed, and the resident was inebriated. They also told us they spend significant time researching and prepping for appointments, and documenting appointment outcomes, but often feel this work “doesn’t count.”

Service 52

Service Appointment Technology Technology 52

Heinz Marketing

FEBRUARY 8, 2021

I think, fundamentally the fact that with traditional ABM, we would identify the accounts that we really wanted to go after, and we’d go after them, regardless of whether they were interested in hearing from us or if it was the right time. Jon Miller, thank you so much for joining us today. ” To Engagio, to Demandbase.

Pipeline 100

Pipeline B2B Sales Objectives and Key Results 100

SaaStr

MAY 2, 2019

Join us at SaaStr Annual 2020. So what this means is we replace traditional communications infrastructure that includes voice, video, contact centers, collaboration tools. But to say that we’re so unique and you can’t even begin to describe us? That moved the needle for us. Want to see more content like this?

Start-ups 60

Start-ups Up-sell Follow-up Growth 60

SaaStr

AUGUST 8, 2019

Join us at SaaStr Europa 2020. I guess to start with on the organization side, can you tell us a bit about how sales are organized at Doctolib? It’s more like four or five different big centers. They just left us the key of the practice, and we were the whole Saturday in their practice alone copying appointments.

Appointment 44

Appointment Hospitality Sales Inside sales 44

SaaStr

AUGUST 8, 2019

Join us at SaaStr Europa 2020. I guess to start with on the organization side, can you tell us a bit about how sales are organized at Doctolib? It’s more like four or five different big centers. They just left us the key of the practice, and we were the whole Saturday in their practice alone copying appointments.

Appointment 44

Appointment Hospitality Sales Inside sales 44