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How to Build a User Research Culture

ConversionXL

But it’s also essential— 89 percent of customers stop doing business with a company after a bad experience. User research delivers the quantitative and qualitative insights to improve those experiences. At Samsung, user research led the company to redesign its televisions in 2005, doubling their market share in just two years.

UX 111
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The Google anti-trust trial: A deep dive into the details

Martech

Justice Department claims Google, which owns a 90% market share in search, paid massive sums to companies like Apple to make it the default search engine on products like the iPhone. 12 John Schmidtlein, lead lawyer for Google, claims the company dominates the search market due to being a superior product.

Trust 77
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The Ultimate Guide to Website Development (for Marketers)

Hubspot

Internet Protocol is a set of standards that govern interaction on the internet. These categories might represent your homepage menu — if it helps to think about it like that.). What pages and categories are essential to your site and user experience, and which ones could be removed or combined? Writing Your Website Code.