Martech

AUGUST 3, 2023

20% to 30% of customer service and support agents will be replaced with generative AI by 2026, according to Gartner. Uma Challa, Gartner’s customer service expert, says this is shortsighted because the technology isn’t yet up to the task. India is in first place with 75% of its citizens finding AI trustworthy.

Product 84

Product Niche Customer Relationship Management Relationship Management 84

Salesforce

JULY 1, 2022

trillion in new business revenues worldwide by 2026. And IDC forecasts that cloud-related technologies will account for over a third—37%—of digital transformation IT spending by 2026. Salesforce Platform Basics : Get introduced to the platform, navigate use cases, and build custom functionality. million new jobs and $1.6

CRM 98

CRM Customer Relationship Management Follow-up Start-ups 98

Salesforce

JANUARY 8, 2024

AI is more than an ecommerce trend — it can make your teams more productive and your customers more satisfied. All this innovation will make it easier to keep up with other trends, meet customers’ high expectations, and stay flexible — no matter what comes next. That’s where data management and harmonization come in.

Angle 76

Angle Healthcare Technology Technology 76

Salesforce

MAY 4, 2022

million jobs by 2026. Hiring as quickly as our partners and customers need must not come at the expense of hiring diverse talent across our ecosystem. I’ve always cared about customer success, and now I’m in a role where they nurture my development and encourage me to explore the capabilities of Salesforce.”.

Meeting 98

Meeting Consult Pipeline Drivers/motivators 98

Sales Pop!

DECEMBER 13, 2022

trillion by 2026. It also gives companies access to real-time data on a larger scale than ever before, which can improve decision-making, increase productivity, and enhance customer service. Improves Customer Experience. Customer experience is one of the key factors for sales. Enhances Sales Pipeline Management.

Lead generation 52

Lead generation Pipeline Sales Customer Relationship Management 52

Salesforce

MAY 16, 2023

Customer intimacy, the marketing strategy that helps you make powerful connections with your customers, is not new. What is customer intimacy, and why is it relevant now? What is customer intimacy, and why is it relevant now? Get started +100 points Module Einstein GPT: Quick Look What is customer intimacy?

Customers 98

Customers CRM Technology Technology 98