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An Essential Guide to Using the MEDDIC Sales Framework

Salesforce

And even if your champion is not a manager, they could have influence, and be a valuable resource in helping you win the sale. A good champion can help facilitate faster deals, bigger contract sizes, and easier account management. Having an ally on the inside can make the sales process run more smoothly.

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The SDR Career Path: A Scalable Approach to SDR Development

Salesforce

They identify potential customers, present product or service offerings, negotiate contracts, and ensure customer satisfaction. Account Management: An Account Manager is responsible for nurturing and managing relationships with existing clients to ensure their satisfaction and maximize revenue opportunities.

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July Sales Spotlight

InsightSquared

Andrew joined the Customer Enablement team at InsightSquared two years ago and has since then moved on to the Account Management team to get back to his passion for sales. When he is not at his desk, Andrew can be found traveling, hiking, and skiing in Vermont or fishing and paddle boarding in Buzzards Bay.

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What Is Net Retention Rate (NRR) and How to Improve It

Salesforce

It does this by accounting for three components: Expansion revenue: Revenue gained through upselling or cross-selling to existing customers. Contraction revenue: Revenue lost due to existing customers’ downgrades or reduced usage. NRR measures the revenue a company captures by both retaining and growing its existing customers.