SaaStr

AUGUST 15, 2020

I’m on a boat in Rhode Island. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. We’ve got everything from self-service all the way up to the enterprise. You’re on a boat.

Retail 78

Retail Start-ups Drivers/motivators Up-sell 78

Salesforce

MARCH 8, 2024

Each one of your reps has consistently demonstrated product knowledge in meetings and built strong relationships with clients, leading 100% of your customer base to renew their contracts. This pay mix also works for industries with longer sales cycles, like telecommunications and financial services. I can unsubscribe at any time.

Commission 64

Commission Quota Territory E-commerce 64

Salesforce

MARCH 7, 2024

To successfully negotiate a contract in today’s sales climate, you need to prioritize relationship building over persuasion, practice active listening, and empathize with your customers’ challenges. What you’ll learn: What is contract negotiation? Why is contract negotiation important?

Contract 59

Contract Negotiate Objectives and Key Results Legal 59

Salesforce

MARCH 1, 2024

Also, urge them to click through to support resources and sign up for warranties so you can make customer service as efficient as possible. Before you forget, click [link] to schedule a quick tutorial with our customer service team.” This lets you send follow-ups in seconds and keep your pipeline moving. Are you excited?

Territory 52

Territory E-commerce CRM Start-ups 52