Sat.Jul 15, 2023

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How and When to Engage with Client Problems

Iannarino

At the first sign of trouble, the salesperson who disappears has damaged their relationship and put future business at risk. It doesn’t seem to matter how or why the client is struggling to produce the results they were sold and promised. Much of the time, the client’s problem is not the result of the salesperson’s actions or the lack of action. Most of the time, it’s a problem of the teams that deliver the solution.

Clients 221
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Dear SaaStr: Who Should Approve Startup CEO Expenses?

SaaStr

Dear SaaStr: Who Should Approve Startup CEO Expenses ? I would have the board approve CEO salary, all material expenses (>$5k-$10k), and an overall CEO expense policy. And in fact, once you have VC investors, this is often required in your Investor Rights Agreements or other financing documents. And approving the CEO’s salary is often required under state laws.

Finance 71
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Do Not Let War Destroy Our Opportunities

Sales Pop!

To conclude our series on lessons from history, let’s look at a false assumption: that war can somehow lead to prosperity. Some economists claim that war is somehow profitable—but the fact is that war has never led to prosperity in any form in history. Let’s examine the truth of the matter. Investing in Peace While many countries, including the U.S., have invested heavily in the military, there has been a continuous and substantial investment in peace throughout the world, although i

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69% Of You Are Seeing Demand Pick Up — At Least a Little Bit

SaaStr

So are we coming off the “lows” in SaaS and Cloud? Are times now at least a smidge easier and better than the tougher times of 2H’22 and 1H’23? Maybe. Some data does say Yes. First, the public markets seem to think so, that things are better now than at the start of the year. Top SaaS and Cloud stocks have quietly been on a mini-tear since the start of the year, up a stunning 30%: Second, you seem to think so.

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How to Improve Email Deliverability and Optimize Each Send

Learn how to optimize email deliverability and drive greater email ROI. What lands your email in the customer’s inbox? Understanding those factors, otherwise known as email deliverability, is critical to getting the most return on your campaign investments. But the “rules” around which factors land you in the spam folder aren’t always easy to keep up with.