Martech

NOVEMBER 3, 2021

Microsoft this week announced the launch of the Microsoft Customer Experience Platform designed to orchestrate AI-driven customer journeys. For several years now, Microsoft has quietly trailed far behind Salesforce as a CRM provider with its Dynamics 365 product. Among customers are Walgreens and Chipotle. Why we care.

E-commerce 85

E-commerce Customers CRM Repeat business 85

Martech

MARCH 4, 2022

What’s the long-term product roadmap and launch dates? Consumers and business buyers turn to an average of nine channels to browse product inventory, look for advice, and make purchases. What is the turnaround time for support queries/tickets? Do you provide professional services or support for our transition? What it is.

Customers 90

Customers Repeat business Retail Launch 90

Salesforce

JULY 13, 2021

In my 15 years at Salesforce and three focused on the grocery industry, I’ve seen (and I’m sharing below) a few tricks that modern grocery retailers could use to stay relevant and keep customers coming into their (virtual) doors. A product recommendation engine can show them ideas that would enhance their selections or round out their meals.

Transportation 52

Transportation Repeat business Retail Up-sell 52

Sales Hacker

JUNE 3, 2021

When launching JustReachOut, I created an enticing landing page with product information that helped promote it and convince people to prepay to use it. B2C clients are buying a product or service directly from you, which in most cases is for their own use. retail stores selling children’s toys), or they’re using a service (e.g.

B2C 75

B2C CRM B2B E-commerce 75

Lead Fuze

JULY 13, 2023

Retail businesses rely on inbound call centers to handle order inquiries and provide product information. Banks and financial institutions have call centers for customer queries and selling financial products. Implementing these strategies helps increase visibility online and drive more traffic towards your business.

Legal 52

Legal Profit margin Promote Clients 52

Hubspot

MAY 14, 2015

You've decided to launch an online store and join the ecommerce revolution. The very first questions you need to answer are all about your product: what will you sell, where will you get it and how will you get it to your customers. Before dropshipping, there were two major ecommerce models: Make a unique product from scratch.

Retail 76

Retail Profit margin Up-sell Manufacturing 76