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Open Ended Questions For Retail – Our Summary

The 5% Institute

In the highly competitive world of retail, understanding your customers’ needs and preferences is essential for success. One powerful tool that can help retailers gain valuable insights is the use of open-ended questions. This understanding creates upselling and cross-selling opportunities, driving increased sales and revenue.

Retail 52
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Pricing Erosion: Definition, Causes, and How to Avoid It

TrackStreet

In a competitive industry for a specific type of product or service, businesses often engage in pricing wars that lead to a steady decrease in the value of goods. Pricing erosion refers to the steady and ongoing drop in the prices of products or services within a particular market or industry. What usually causes it?

Price 52
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Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

Salesforce

A labor shortage , inflation , and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? Salesforce research confirms the close relationship between retail customer service and repeat business.

Service 98
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How to Track and Improve Ecommerce Customer Acquisition Effectiveness

ConversionXL

Get it right: Good vs. bad customer acquisition examples Scenario 1: The D2C haircare brand Scenario 2: The online fashion retailer What separates these business examples? They’ve bought your product multiple times and are ready to tell others. They’re customers for life who market your business for you (e.g.,

Customers 129
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Finding Your Niche in a Sales Career

Adaptive Business Services

I began in retail and then moved to B2B in 1977. I switched to selling (I was working part time in retail) and I took an accelerated one-year course at the local community college. Retail gave me my start and I could not wait to leave it. I have to be personally passionate about my products. . It has to be B2B vs. B2C.

Niche 71
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Omnichannel loyalty: Crafting a seamless customer experience by Comarch

Martech

Rewarding interactions: Customers can earn points through non-monetary activities like completing surveys or providing product reviews, leading to personalized rewards. Enhanced customer experience: By tailoring interactions and content, brands can improve the overall shopping experience and encourage repeat visits.

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Using customer journey orchestration to engage existing customers during the pandemic

Martech

A full thirty-one percent of marketers surveyed by Gartner said they end their journey maps with the purchase, the lead acquisition, the initial transaction or the delivery of the product or service. “A Consumers and business buyers turn to an average of nine channels to browse product inventory, look for advice, and make purchases.