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Open Ended Questions For Retail – Our Summary

The 5% Institute

In the highly competitive world of retail, understanding your customers’ needs and preferences is essential for success. One powerful tool that can help retailers gain valuable insights is the use of open-ended questions. This understanding creates upselling and cross-selling opportunities, driving increased sales and revenue.

Retail 52
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Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

Salesforce

A labor shortage , inflation , and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? Salesforce research confirms the close relationship between retail customer service and repeat business.

Service 98
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Pricing Erosion: Definition, Causes, and How to Avoid It

TrackStreet

In a competitive industry for a specific type of product or service, businesses often engage in pricing wars that lead to a steady decrease in the value of goods. Pricing erosion refers to the steady and ongoing drop in the prices of products or services within a particular market or industry.

Price 52
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Using customer journey orchestration to engage existing customers during the pandemic

Martech

A full thirty-one percent of marketers surveyed by Gartner said they end their journey maps with the purchase, the lead acquisition, the initial transaction or the delivery of the product or service. “A Consumers and business buyers turn to an average of nine channels to browse product inventory, look for advice, and make purchases.

Customers 107
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Finding Your Niche in a Sales Career

Adaptive Business Services

I began in retail and then moved to B2B in 1977. I switched to selling (I was working part time in retail) and I took an accelerated one-year course at the local community college. Retail gave me my start and I could not wait to leave it. I have to be personally passionate about my products. . It has to be B2B vs. B2C.

Niche 71
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How to Create a Structured and Scalable Sales Process

Highspot

Here are six advantages of building a standardized sales process for your sales team: Improved productivity : Organized tasks lead to smarter use of time and resources. It involves identifying potential customers who might need your product or service. You can use this to showcase the value of your product or service.

Process 52
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Discount Pricing: Its Strategies & Practical Examples

Hubspot

We've all seen retail outlets offering sale prices or "buy one, get one free deals" — and for good reason. When done right, the method can drum up quick interest in your business, foster customer loyalty, and pay off in spades. It has a significant and effective place in certain industries — specifically, retail and ecommerce.

Price 88